Privacy Policy

How we collect, use, and protect your personal information when you use eondelavia's budget tracking services

Information We Collect

When you sign up for eondelavia's budget tracking platform, we collect information you provide directly to us. This includes your name, email address, phone number, and financial data you choose to input into our system.

Personal Information

We collect basic contact details and account information when you register. Your financial data — like transaction categories, amounts, and budget targets — stays within your account and isn't shared with third parties for marketing purposes.

Technical Information

Our servers automatically log certain information about how you use our service. This includes your IP address, browser type, device information, and usage patterns. We use this data to improve our platform's performance and security.

Australian Privacy Act Compliance: eondelavia operates under Australian privacy laws and follows the Privacy Act 1988, including the Australian Privacy Principles. We're committed to handling your personal information responsibly and transparently.

How We Use Your Information

Your information helps us provide and improve our budget tracking services. We analyze spending patterns to give you better insights, send relevant notifications about your financial goals, and provide customer support when you need help.

  • Process and categorize your financial transactions
  • Send you budget alerts and spending notifications
  • Provide customer support and respond to your inquiries
  • Improve our platform based on usage patterns
  • Comply with legal and regulatory requirements
  • Protect against fraud and unauthorized access

We don't sell your personal information to advertisers or use your financial data for unrelated marketing campaigns. Your budget information stays private and is only used to enhance your experience with our platform.

Information Sharing and Disclosure

We limit sharing your personal information to specific circumstances where it's necessary for our service or required by law. Here's when we might share your data:

Service Providers

We work with trusted third-party companies that help us operate our platform. This includes cloud hosting providers, payment processors, and analytics services. These companies can only access the information needed to perform their specific functions and are contractually bound to protect your data.

Legal Requirements

Sometimes we're required to disclose information to comply with legal processes, court orders, or government requests. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If eondelavia is involved in a merger, acquisition, or sale of assets, your information might be transferred as part of that transaction. We'll notify you before your personal information becomes subject to a different privacy policy.

Data Security and Protection

We use industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. Our platform uses encryption for data transmission and storage, and we regularly update our security protocols.

Your financial data is encrypted using AES-256 encryption standards. We maintain secure servers in Australia and use multi-factor authentication for account access. Our team receives regular security training to handle your information properly.

While we implement strong security measures, no system is completely immune to threats. We encourage you to use strong passwords and log out of shared devices to help protect your account.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. You can access, correct, or request deletion of your data through your account settings or by contacting us directly.

  • Access the personal information we hold about you
  • Request corrections to inaccurate or outdated information
  • Delete your account and associated data
  • Export your financial data in a portable format
  • Opt out of non-essential communications
  • Withdraw consent for certain data processing activities

Account Deletion

You can delete your account at any time through the settings page. When you delete your account, we'll remove your personal information and financial data within 30 days, except where we're required to retain certain records for legal or regulatory purposes.

Communication Preferences

You control which notifications and emails you receive from us. Essential service communications — like security alerts or important account changes — can't be turned off, but you can unsubscribe from marketing emails and optional feature updates.

Data Retention and International Transfers

We keep your information only as long as necessary to provide our services and comply with legal obligations. Most personal data is stored on servers within Australia, but some service providers may process data internationally under strict privacy agreements.

Retention Periods

Active account data is retained while your account remains open. After account deletion, most information is permanently removed within 30 days. Some records may be kept longer for legal compliance, typically up to seven years for financial records as required by Australian tax law.

Cross-Border Transfers

If we transfer your data outside Australia, we ensure adequate protections are in place through contractual safeguards or by working with providers in countries with equivalent privacy protections. You'll be notified about any significant changes to our data processing locations.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and analyze how our service is used. Most cookies are essential for the platform to function properly, while others help us improve our features and understand user preferences.

  • Essential cookies that keep you logged in and secure
  • Analytics cookies that help us understand usage patterns
  • Preference cookies that remember your settings and choices
  • Performance cookies that help optimize loading times

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We don't use cookies for advertising or tracking you across other websites.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and post a notice on our platform before the changes take effect.

We recommend reviewing this privacy policy periodically to stay informed about how we protect your information. The current version is always available on our website with the effective date clearly marked.

Continued use of our platform after policy updates constitutes acceptance of the new terms. If you disagree with any changes, you can delete your account before they take effect.

Privacy Questions and Concerns

If you have questions about this privacy policy or how we handle your personal information, we're here to help. You can reach out to us through several channels:

Email: contact@eondelavia.com

Phone: +61267627962

Mail: 88 Currie St, Adelaide SA 5000, Australia

We'll respond to privacy inquiries within 30 days and work with you to resolve any concerns about how your information is handled.

This privacy policy is effective as of March 1, 2025